If you’re in possession of an AARP card, you also probably have a land line telephone. If, like me, you are taking care of an older relative it’s likely that your elder depends on a land line that rings every few minutes with offers and pleas from dubious charities, political parties and Elmer Gantry types. In my opinion, there’s a special level of Dante’s inferno for telemarketers who prey on the elderly, but I won’t be able to fix that problem in a blog post. Let’s just take care of those unwanted calls.
At my mom’s house I tested two solutions: the Sentry Call Blocker and Nomorobo.
Sentry Call Blocker
The Sentry Call Blocker is a piece of hardware the goes between your phone and the wall jack. It sells for around $40 on Amazon and has no monthly charges. The way it works is that you manually enter a list of approved callers. Unknown numbers get forwarded to a recorded message (oddly, a man with a British accent–an out of work Shakespearean actor, perhaps?). You can also scroll through a list of previous incoming calls and either put them on the approved list or block them. It did a great job of blocking unwanted calls. Unfortunately, it also did a good job of blocking wanted calls. After using it for a few months I had to disconnect it. Important calls from health care agencies as well as some of my mom’s friends were not getting through. And the interface is too complicated for an older person to operate.
Nomorobo
Nomorobo is a call blocking service for VoIP phone lines. Nomorobo maintains a large database of telemarketers that they’ve culled from the FTC, crowd-sourced reports and their own “honey traps.” When a spam call comes in the phone rings once and then, satisfyingly, automatically hangs up on the helpless boiler room employee. I’ve been using it on my own line (it comes free with Spectrum VoIP service) for around six months and in that time not a single telemarketer has made it through. Not even an election related call! Nomorobo offers a version for iPhones for $1.99 a month that I’m considering using to stop the student loan calls (I don’t even have student loans!). If you’re a Spectrum/Time Warner subscriber you can activate Nomorobo through the web interface for your account under “VoiceZone/Peace and Quiet.”
There are numerous apps for Android and iPhones that also promise to block telemarketers that I have not tested. In my experience the National Do Not Call Registry is a joke, but I’ve listed my numbers anyways. At least until the telemarketers find a workaround, Nomorobo gets my vote.